DGCA issues show cause notice to Go First, airline leaves 55 passengers behind at Bengaluru airport

The Director General of Civil Aviation issued on Tuesday, show cause notice to Go First after several passengers, who were supposed to board the flight from Bengaluru, claimed that they were left behind in a coach at the boarding airport, via Twitter.

DGCA noted ‘several mistakes’ which led to the incident, and ‘lack of proper communication, coordination, reconciliation and confirmation have resulted in a highly avoidable situation.’

Reportedly, the regulator has given two weeks time to the Accountable Manager Chief Operating Officer of Go First to submit their reasons as to why they should not hold accountable for their lackadaisical attitude towards their obligation.

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In response, Go First apologised to passengers who were left behind in the coach and said an ‘inadvertent oversight in the reconciliation of the flight to Delhi led to the incident.’ However, the airline has decided to offer all affected passengers one free ticket for travel on any domestic sector in the next 12 months.

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